Frequently Asked Questions
Are your products made to order?
Yes. All of our products are made to order. This means each item is created specifically for you after your order is placed, helping reduce waste and ensure quality.
What size should I order?
Our apparel is designed with a comfortable unisex fit and typically runs true to size. If you prefer a more relaxed fit, consider sizing up. For a more fitted look, you can size down. Size charts are available on each product page for exact measurements.
What materials are your products made from?
Materials may vary depending on the specific product. Each product page includes detailed information about fabric and construction so you know exactly what to expect before ordering.
How should I care for my apparel?
For best results, wash items inside out in cold water and tumble dry on low or hang to dry. Avoid ironing directly on printed designs to maintain quality.
How long does processing and shipping take?
Because items are made to order, processing typically takes 2–5 business days before shipping. Delivery time will vary based on your location and the shipping option selected at checkout.
Can I return or exchange my order?
Yes. We offer a 30-day return policy for eligible items. Products must be unused, unworn, and in original condition with tags. Please contact us before sending any items back.
What if my item arrives damaged or incorrect?
If your order arrives damaged, defective, or incorrect, contact us right away. We will review the issue and make it right as quickly as possible.
How can I reach you?
You can reach us at: sunrayenterprise77@gmail.com
As a small business, we stay closely involved with our customers. When you contact us, you’re speaking directly with someone who cares about your order.
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